Refund policy

94998 85974 & nbsp;At Sharara   Shop, we strive to make your shopping experience smooth and stress-free. Please read our policy carefully before placing an order. contacts for 9:00AM  to 6:00 PM 

 If the customer has any size issue with the product or wants a different product in place of the previous one then he/she needs to mail us at
info.shararashop@gmail.com  within 5 Days from the date of delivery of the parcel. 

🔁 5-Day Exchange Policy
1.ExchangeExchange requests must be made within 24 hours of receiving your order.
2. Once we receive the dress, we will proceed with your exchange as requested within 2-3 days.
3. Exchange will be delivered in 5-6 business days.
4. whthout shiping label not allow replacement
5. Exchange is allowed only for size issues
6., not for color or style preferences.
7. Only one exchange is allowed per order.
8. To initiate an exchange, WhatsApp us at +91 94998 85974   Our team will respond within 48–72 working hours

. 📦 Domestic Exchange Conditions
1. Reverse pickup is not available.
2. Customers must self-courier the item back with their name and phone number clearly labeled.
3. Items must be unworn, unwashed, with tags and original packaging intact.
4. Shipping label must be included in the return package.
5. Courier charges are not reimbursed.
6. Items purchased on discounts or offers are non-exchangeable.

🚫 No Return / Refund Policy
1. We do not accept returns or offer refunds once an item has been sold. Orders cannot be cancelled after placement.

🔄 Damaged or Incorrect Items
1. All products undergo strict quality checks before dispatch. If you receive a damaged or incorrect product:
2. Send a photo of the issue within 24 hours of delivery.
3. WhatsApp us at 94998 85974 & nbsp;and we’ll resolve it promptly.
4. ❌ Exchanges Not Accepted In These Cases
5. Minor color variations (up to 10%) due to screen or lighting differences.
6. Exchanges are not accepted if Customer does not like the material or colour of the product order. As we use the best quality material in the market and all product details are mentioned in the Product description. We would suggest you please read all the details before placing the order

Customized or altered garments.
1. Sale, offer, or combo items.

🌍 International Orders
1. Exchanges are not available for international customers.
2. If the item is damaged or incorrect, email us within 24 hours at info.shararashop@gmail.com  with photos.
3. All customs duties and import taxes are the customer's responsibility.

🚫 Cancellation Policy
1. Orders cannot be cancelled once placed.
2. Undelivered or returned parcels due to incorrect address, contact number, or customer rejection are not  eligible for refund or redelivery.
3. Reverse shipping costs due to such cases are borne by the customer.

📞 Need Help?
1.WhatsApp us 94998 85974 & nbsp; or email us at info.shararashop@gmail.com  for assistance.